Frequently Asked Questions
Q: What does wujwuj mean or stand for?
A: Once you experience wujwuj, you may come to believe as many others do that the WUJ in WUJWUJ stands for "With Utmost Joy"! Officially, though, it is not an acronym and has no particular meaning. back to top
Q: How is the name pronounced?
A: It is pronounced like "wooj, wooj." How many times can you say that quickly without stumbling? back to top
Q: Is this service for people who are creating events for themselves or for those who wish to create an event for someone else?
A: Both! Part of the beauty of this concept is its flexibility. back to top
Q: What are the advantages of this service over others in its category?
A: There are, as yet, no others in the category. back to top
Q: Why should I use wujwuj?
A: There is no other way of accomplishing quite the same thing in any other context. The key to what makes wujwuj work as well as it does is its convenience. back to top
Q: Can you give me an example of how I might use wujwuj?
A: Let's say your grandparents are about to celebrate their 50th wedding anniversary, and you want to organize a party for them. If you've ever tried to do anything like that offline, you know how challenging it can be. With wujwuj, you just hop online and set everything up in a jiffy. Everyone is notified immediately by email. You are virtually guaranteed a successful event, even if you are getting a relatively late start. back to top
Q: Do I need to give out my credit card info, in order to register?
A: No. Registration is truly free. There is no "catch." back to top
Q: Will I get spammed or my information released to others who will spam me?
A: Absolutely not. Please check out our privacy policy. back to top
Q: What about the information relating to friends and family members that I give out?
A: That's protected by the same privacy policy. back to top
Q: Are the users of your service subjected to any kinds of advertisements?
A: No. Wujwuj is ad free. back to top
Q: If you do all this for free, how do you make your money? What is your business model?
A: We charge $2 for each donation made by a loved one, regardless of the size of the donation. The fee will be clearly visible to the person making the contribution.
We earn a modest commission on gifts that are purchased through the service. There may be ancillary services in the future that we will offer. back to top
Q: What video formats do you support?
A: We support .mov, .wmv, .mp4, .avi, .mpg, .mpeg and .flv video formats. back to top
Q: What image formats do you support?
A: We support .jpg, .jpeg, .jpe, .gif and .png images. back to top
Q: Can I embed YouTube videos, images and other flash widgets in the comments section?
A: Yes, you can. back to top
Q: I haven't been able to find a particular gift. Why not?
A: Amazon is currently our exclusive partner in this regard. Please note that many items on Amazon are sold by other dealers and at this time are not supported. back to top
Q: Is it for me, as the organizer, to buy the items?
A: No. We collect the funds from your friends and family. We buy the items and ship them to you. We do all the work. We realize that you have other more important things to worry about, like getting the party ready! back to top
Q: Under what name will you buy the items?
A: We will buy the items under the name you supply us with, the name you use will be the legal owner of the items (you can use your name or someone else's depending on the occasion and or the situation). back to top
Q: I received defected item(s), or I changed my mind and want to return the item(s). Now what?
A: The items are in your name, you will have to contact amazon.com. Amazon's policy can be found here: http://www.amazon.com/gp/help/customer/display.html?nodeId=901888&#refunds
Or you can start your return process over here, choosing, "I received the item as gift" (http://www.amazon.com/gp/css/returns/homepage.html) back to top
Q: How can I or my friends and family make a donation towards an occasion?
A: We accept every major credit card. back to top
Q: I selected 7 gifts, the total of which was $800, I collected $690, now what?
A: We keep buying gifts until your fund runs out, in this example, $690 covered 5 gifts and left a balance of $110. We will ship you 5 gifts and send you a check for $110. back to top
Q: Which gifts are you going to buy first?
A: We use the hotlist you created, the hotlist is numbered from 1 to 30, 1 being the most wanted, so we buy 1 then move to 2 and so on and so forth until the funds run out. back to top